Return and Refund Policy
Thank you for considering earthlyjewels for your diamond purchase. We are committed to providing you with the highest quality lab grown diamonds and exceptional service. As lab grown diamonds are a unique and specialized product, we have a strict No Return and Refund Policy in place. Please read this policy carefully before making a purchase.
1. No Returns:
Due to the nature of lab-grown diamonds and the uniqueness involved in each stone, we do not accept returns on any purchased items. No two diamonds are alike. Therefore, we encourage you to take your time and ensure that you have all the necessary information before finalizing your purchase.
2. No Refunds:
All sales of lab grown diamonds are final. Once your order is placed and payment is made, refunds will not be issued except in cases of manufacturing defects or shipping damage, as outlined in our Limited Warranty.
3. Quality Assurance:
We are committed to delivering lab grown diamonds of the highest quality. Each diamond undergoes thorough quality control measures to ensure that it meets our standards before being shipped to you.
4. Your Responsibility :
Before making a purchase, it is essential to review all product details, specifications, and images available on our website. If you have any questions or concerns, our customer service team is here to assist you. Please ensure that the information you provide for your order is accurate, as changes cannot be made after the order is placed.