For all our designs, You can return or exchange your jewellery, along with the solitaire certificate, at its current value. We'll deduct the making charges and taxes.
You can return or replace the product within 7 days of delivery.
If there is any jewellerysize difference from the agreed size, then we’ll replace it with the correct size.
If the certificate is lost, there will be a deduction towards the cost of the certification.
If the product is altered, used, or damaged returns will not be accepted.
Earthly Jewels reserves the right to adjust the product's valuation based on our quality inspection
If the delivered product doesn't meet the promised requirement, we'll replace it for you.
There will not be any returns/replacements for customized jewellery, including reasons like:
You simply changed your mind
You didn't like the product
You don’t need it anymore
( *Earthly reserves the right to modify policies at any time. Any changes will be promptly communicated on our website. )