- For all our designs, You can return or exchange your jewellery, along with the solitaire certificate, at its current value. We'll deduct the making charges and taxes.
- You can return or replace the product within 7 days of delivery.
- If there is any jewellerysize difference from the agreed size, then we’ll replace it with the correct size.
- If the certificate is lost, there will be a deduction towards the cost of the certification.
- If the product is altered, used, or damaged returns will not be accepted.
- Earthly Jewels reserves the right to adjust the product's valuation based on our quality inspection
- If the delivered product doesn't meet the promised requirement, we'll replace it for you.
- There will not be any returns/replacements for customized jewellery, including reasons like:
- You simply changed your mind
- You didn't like the product
- You don’t need it anymore
( *Earthly reserves the right to modify policies at any time. Any changes will be promptly communicated on our website. )